Document Downloads

The documents on this page are downloaded to you as soon as you complete your purchase.

Document Downloads

First Critical Statement $49.95
In the early minutes and first hour of a crisis when information is limited, this is the document that you must quickly modify in order to begin communicating with employees, the media and other key audiences. Simply fill in the blanks, read it to the media, e-mail it to employees and post it to the web for the world to see. Many who purchase this product also find our pre-recorded telesimarsars on the Audio Learning page to be a great companion tool for deeper learning. Click here to review these great learning tools.
There are also great crisis communications lessons available in the 2-Set DVD called Katrina: Lessons in Leadership & Crisis Communications.

What Does That Mean? $49.95
We’ve become a world of corporate speak, government speak, acronyms and jargon. It’s so bad that you can have what appears to be an intelligent conversation with someone, only to realize you have no idea what they just said. Would you like to “Junk the Jargon” where you work? Download this fantastic document and pass it around to the biggest offenders. (If it helps, I’ll even grant you copyright permission to publish it in your company news letter. Just contact me for permission.)

How to Write a Crisis Communication Plan $49.95
Gerard shares the secrets to writing your own crisis communications plan. He outlines all of the steps he uses in his exclusive Crisis Communications Plan + Plus in which he writes an entire plan in just 2 days. Using his tips you can plan for and write your own crisis communications plan or do the prep work to write your plan with his assistance.